Shipping policy
At Scrub Paw, we are committed to delivering your order as quickly and safely as possible.
Processing Time
Orders are processed within 1–3 business days after being placed. Once your order has been processed, you will receive a confirmation email with your tracking information.
Shipping Time
Estimated delivery time is 7–14 business days, depending on your location and local carrier services.
Tracking
All orders include tracking information. Your tracking number will be emailed to you as soon as your order has been shipped.
Shipping Delays
Please note that shipping times may occasionally be affected by holidays, severe weather, customs inspections, high order volumes, or carrier delays that are outside of our control.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout. Scrub Paw is not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us and we'll be happy to help resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please contact us at:
Email: Scrubpaw99@outlook.com